Testimonials

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Hear What Our Customers Have to Say

I first brought my vehicle into United when my exhaust bracket broke off. Aaron answered the phone and got me an appointment that day! (By the way Aaron, I really like your hair!) Last week my battery died at my work and I didn't have anyone to give me a jump start, so Tony went as far as to send a technician to my work to test the battery then replace it for me! I highly recommend this business to fix your car!!
Sarah Wagner
Great people to work with very friendly and they made it quick and easy to get financed and get my car when I've been having trouble getting financed for a car. Service department was also great and helped me get my tires off of my old car for me.
Karissa May Cote
If anyone is looking for a great vehicle at at great price, please go down and see Maria! She went above and beyond to help ensure every aspect of our buying experience was smooth and professional! Amazing to see her running circles around everyone else there to make sure myself and another customer she had there at the time were fully satisfied! Awesome service Maria!!!!
Tricia Wlok
I would like to say thank you to Lou and Robert Debiase. They work hard to get me fitted for a nice car and plus a great deal. I'll recommend that anyone who is in need of a vehicle to please see Robert Debiase ,. Such a great customer rep. Thanks again guys.
Ulysses Jamel Rodriguez
I have been purchasing my vehicles from United for more than 18 years now and have had exceptional service - just recently Paul went above and beyond to figure out why my car was making a noise and resolved it that day !!! They also provide me with accommodations to and from work and have many times given me vehicles to take home - can't say enough about the service department they are great !!!
Debbie Napoli Griffin
After purchasing my vehicle at united , I had a leak. After finding out my warranty would not cover some hoses, united covered the cost for me !! I want to thank united and the service staff for the excellent service I have been given for this and other small items. I highly recommend people go there and check them out. They stand behind the sale ! Thanx united !!
Brad Rhoades
Went in to look at a 2011 Avalanche. I wasn't sure about the truck thought it was a little over priced. Saleswoman Maria came up to me and we chatted. I was going to head out and keep looking. She asked what I was looking for. She went above and beyond and found me a 2014. We had a little hard time finding the truck so I could look it over. But her hard work and dedication to the customer she had located the truck. Know I am a proud owner of a 2014 Silverado Z71. Thanks again Maria.
Jeff Davis
I bought my car last year and it needed some work done recently. Some of the work was not covered under warranty. Not only did they cover the deductible on the original work but they fixed things that werent even covered and I payed nothing!!! Amazing customer service!!!!
Julie Newman-Gemelli
I just wanted to take a minute to thank the amazing staff at United Auto. More specifically I would like to give high praise to Jim and Paul. Jim my salesman was completely genuine and had so much much patience with me. Jim helped me understand that I did not have to settle for any car and truly worked with me to guarantee just that . I never felt rushed or pressured throughout my whole experience, and Jim never showed an ounce of frustration while helping me overcome the daunting task of purchasing my first car. Much like Jim, the service manager Paul went above and beyond for me. Paul, with his extensive knowledge and experience in his field made me feel as though it was a group effort to ensure I had the best assistance when it came down to servicing my car. He throughly explained everything to me and if I had a question that he himself couldn't answer he would make it his priority to track down the person that would know the answer. His honesty was such a redeeming quality and something that is greatly appreciated especially in this business. Paul had no issue with having an open communication line with me so that I would stay informed and updated with all things regarding my car. Paul's prices are extremely reasonable almost to the point where I feel as though I might be ripping him off. This review is to applaud United Auto because they have two extremely wonderful men on their team and honestly words can't even express my gratitude in having been able to work with these men. If anyone is looking for a reputable place to purchase a car look no further than United Auto. With Jim and Paul on your side you're guaranteed to walk out with a permanent smile on your face, and don't forget to mention Rachel sent you over. Jim and Paul thank you so very much for everything you have done for my family and I.

Ticia Yangasa
I came in with out an appointment for a state inspection and they were able to get me right in without any wait. They treated me like I have been going there for years. The manager Paul even came out to greet me and but himself. Excellent service. Will go back.
Chiara Aceto

Contact

United Auto Sales of Utica

4994 Commercial Drive
Directions Yorkville, NY 13495

  • Sales: (315) 736-3361
  • Service: (315) 736-3361

Hours

  • Monday 9:00am - 8:00pm
  • Tuesday 9:00am - 8:00pm
  • Wednesday 9:00am - 8:00pm
  • Thursday 9:00am - 8:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
See all department hours

Dealership Hours

  • Monday 9:00am - 8:00pm
  • Tuesday 9:00am - 8:00pm
  • Wednesday 9:00am - 8:00pm
  • Thursday 9:00am - 8:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed

Service Dept. Hours

  • Monday 8:30am-5:00pm
  • Tuesday 8:30am-5:00pm
  • Wednesday 8:30am-5:00pm
  • Thursday 8:30am-5:00pm
  • Friday 8:30am-5:00pm
  • Saturday Closed
  • Sunday Closed